Privacy Policy
Last updated 8 October 2026
Draft — this is placeholder text for the design. The final wording will be published before launch.
1. Information we collect
The details you give us — your name, contact details, addresses and your pets' profiles and health records — and the information created when you book, order or message through PetVet360.
2. How we use it
To run your account, arrange bookings and deliveries, send reminders and keep the service safe.
3. Who we share it with
The clinics, vets, sellers and couriers who need it to provide what you asked for, and no one else without your permission.
4. Pet health records
Who can see a pet's health passport, and how you control access to it.
5. Cookies and similar technology
What is stored in your browser, such as your cart and your sign-in, and why.
6. Keeping your information safe
How information is protected and how long it is kept.
7. Your choices
How to see, correct or delete your information, and how to stop messages you no longer want.
8. Changes and contact
How this policy can change, and how to reach us with a question.